Key benefits of UCaaS in healthcare
As healthcare providers strive to deliver high-quality and cost-effective services to their patients, they face a number of challenges. In this article we will have a look at how UCaaS can help.
Time to update your telephone policy? Here’s how!
Did you get a brand new telephony system, make the switch to cloud-based PBX, or buy a bunch of new phones? Then you need to update your telephone policy as well! And no, hitting...
How to write a great telephone policy
Do you know what a telephone policy actually needs to cover? Many companies know they should have a policy, but do a haphazard job with its execution. And that can, in fact, be worse...
Why your company needs a telephone policy
Are new employees at your company also just handed a phone and expected to get started? Time to rethink! Having a telephone policy in your organisation is as important as making sure...
GDPR and call recording
Your security is important to us. After the GDPR was rolled out, the demands for managing personal data are stricter. Telavox has routines in place to secure our users’ and customers’...
5 reasons to choose VoIP softphones over desktop phones
Today, there’s no need to let a desktop phone take up space in your office. We’ve listed 5 benefits of switching from desktop phones to VoIP softphones.