Introducing Telavox video conferencing

March 16, 2020 Telavox

With Telavox video conferencing you can effortlessly host internal and external meetings with minimal effort. With colleagues you can start video conferences from within the chat settings. If you want a link to host an external meeting, you can easily copy and paste a URL from the PBX view.

  • To seamlessly move from chat to video select “Join with video” in the chat settings.
  • Planning a video conference with people outside your company? Use the video feature under your PBX settings, under "my services"

Video conferencing is available to all Telavox customers and will be continuously improved during 2020. It is currently available on the web and desktop applications. 

 

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Features

No installation needed

External participants don’t need to install special software, they can join straight from their browser.

 

Video conferences in Telavox 

You can set up and join video conferences directly from the Telavox web and desktop apps. Support for the mobile app will be added later.

 

Group video calls 

Right now Telavox video conferences can accommodate up to 5 participants, but soon will be able to support up to 10 participants at a time. As we work on performance and stability improvements, the max participants will increase over time. 

 

Share your screen 

Easily share your screen during video calls with other participants. Please note that this feature requires either Chrome or Firefox. In addition, Chrome requires a browser extension.

 

Mute sound and video

Having a bad hair day, or is your dog barking in the background? You can turn off the sound and video as needed. 

 

FAQs

How do I change video/audio devices?

  • Chrome: By clicking the camera that appears in the address bar.
  • Firefox: You select the appropriate device when you start the call.

How much does a video call cost?

  • The feature is included in our Free, Fixed and Mobile licences. 
  • Carrier data charges may apply.

My network is experiencing quality issues on Wifi, what should I do?

  • Connect your computer to the internet using an ethernet cable.

Does video conferencing work on the mobile app?

  • Not at this time, but we are working on it and will update you when release.

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