EN - Telavox Blog
Telavox is a global IT company that is developing a leading communications platform with solutions for smart and efficient telephony, PBX and much more.
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Read Article6 reasons why your company should embrace remote work
For decades, work had to be done in the office. Documents had to be typed on paper using bulky typewriters, phone calls were made on corded phones and files were stored in actual filing cabinets…
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Read ArticleReduce stress and raise productivity with the right collaboration platform
Being able to interact and collaborate with your coworkers is more crucial than ever before. According to the Harvard Business Review, managers and employees spend 50 per cent more time in…
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Read ArticleWhat is Interactive Voice Response (IVR) – and why does your business need it?
Interactive Voice Response (IVR) is a telephony technology that allows dialers to navigate to the most appropriate receiver through the dial pad. Through an IVR, callers use a preset phone system to…
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Read Article10 ways IP telephony can help you cut costs
The evolution of Voice over Internet Protocol (VoIP) telephony systems continues to provide unique benefits, especially for those in business. Although many of these benefits are associated with…
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Read ArticleHow to structure your budget when buying UCaaS
Technology is ever-changing. Today's business environment is one in which business isn't confined to just one desk, phone, computer, or office. Professionals can share skills, ideas,...
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Read ArticleWhy UCaaS is essential to running a successful digital workplace
Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.
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Read Article5 business benefits of the digital workplace
The workplace isn’t like it used to be. In the past, it was a centralised physical location where everyone gathered. The power of modern technology enables a new, transformative...
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Read Article7 benefits of UCaaS in hospitality
Travel is booming worldwide. At the same time, there’s intense competition in the travel industry. So, how can UCaaS help companies meet their challenges?
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Read ArticleNorban | "With Telavox, our team members stay connected through the PBX"
Adrian Miller and Per Hedenmark had grown tired of the cumbersome and conservative estate agent industry. They decided to develop an estate agency service that would meet the customer’s needs…
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Read ArticleTime to update your telephone policy? Here’s how!
Did you get a brand new telephony system, make the switch to cloud-based PBX, or buy a bunch of new phones? Then you need to update your telephone policy as well! And no, hitting...
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Read ArticleHow to write a great telephone policy
Do you know what a telephone policy actually needs to cover? Many companies know they should have a policy, but do a haphazard job with its execution. And that can, in fact, be worse...
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Read ArticleWhy your company needs a telephone policy
Are new employees at your company also just handed a phone and expected to get started? Time to rethink! Having a telephone policy in your organisation is as important as making sure...
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Read ArticleYou don't need more stats – you need more insights
How do use your company's PBX stats? Think of what really matters to the customers! Our Advisor Elin Thiman explains the best way to use your stats.
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Read ArticleTop 8 business benefits of IP telephony
Telephone communication is an ever-evolving service. With phone companies planning to phase out their landline services by 2020, it has never made more sense to switch to IP telephony than now.
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Read ArticleHey CIO! Are you a change master?
As a CIO, your superpower is your ability to manage change. The great thing about your role is that you get to move; technology doesn’t stand still, so you’re always looking for the...
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Read Article8 reasons why your business needs an IVR
Have you ever dialled a bank’s inbound call number? You probably got some voice instructions on how to navigate through the dial pad. That is a classic example of how an IVR system works.
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Read Article4 reasons to integrate your cloud PBX with your CRM system – today
By enabling internal and external communication and routing calls to the correct people, private branch exchange (PBX) systems are an essential part of your business. Cloud PBX...
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Read ArticleBenefits of UCaaS for banking and finance
Banks and financial services companies know all about competition. Low rates, limited volatility, and greater regulation have made it harder than ever to grow. Many have therefore begun...
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Read Article25 remote work statistics you need to know in 2020
Working from home is growing faster than ever before, and shows no sign of slowing down. Remote work enthusiasts argue that telecommuting is "the future of work," with benefits for all.
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Read ArticleCan UCaaS help save the retail industry?
The retail market landscape has experienced a lot of challenges over the last decade. A multitude of significant brand name retailers have closed, and many others struggle to stay afloat.
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