Telavox Blog

Telavox is a global IT company that is developing a leading communications platform with solutions for smart and efficient telephony, PBX and much more.

  • Mobile PBX for businesses – this is how it works

    Mobile PBX for businesses – this is how it works

    A mobile PBX makes it possible for you and your team to deliver to your customers at all times – regardless of where you are. In this article, we will take a closer look at how a mobile...

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  • What is a VoIP phone?

    What is a VoIP phone?

    There are plenty of abbreviations in telecom. One of them is a VoIP phone, but what is it? And how is it related to SIP? Here we tell you about the different types of VoIP phones.

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  • 3 musts if you are considering business telephony

    3 musts if you are considering business telephony

    As a company, you want a telephony solution that is flexible and easy to use. At the same time, it must be cost-effective and have all the functions you seek. Regardless of your...

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  • PBX for small businesses: How to choose the right supplier

    PBX for small businesses: How to choose the right supplier

    Are you planning on getting a PBX for your company? Nice! It will improve your customer satisfaction, efficiency and reduce your costs. But since it’s a jungle out there, it is not an...

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  • What are IP telephony and VoIP?

    What are IP telephony and VoIP?

    IP telephony is a way to call over the internet instead of using the traditional telephone network. IP stands for Internet Protocol, the technical standard for sending information over...

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  • Call recording: Can companies record calls?

    Call recording: Can companies record calls?

    It is beneficial to most companies to record calls, and in some industries, there are even legal requirements for call recording.

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  • Analogue phone or IP telephone – what’s the difference?

    Analogue phone or IP telephone – what’s the difference?

    IP telephony, softphones, SIP, VOIP, the PSTN – the telephony terms can be quite confusing! In this blog post, we take a look at the differences between analogue phones and IP phones. 

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  • Telavox expands in Europe – acquires cloud-based communication provider in Spain

    Telavox expands in Europe – acquires cloud-based communication provider in Spain

    The Swedish UCaaS company, Telavox, has acquired the Spanish cloud-based communication company Numintec. It's a major milestone for Telavox's expansion in Europe that opens up two new...

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  • Keep this in mind when selecting a business phone number

    Keep this in mind when selecting a business phone number

    Who does not want a phone number that is easy to remember, easy to pronounce, and feels professional? Many companies strive for a geographically unbound number with as many zeros as...

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  • Telavox teams up with London-based technology partner Impact IT

    Telavox teams up with London-based technology partner Impact IT

    Telavox is proud to announce we’re partnering with Impact IT, a London-based Technology Partner for regulated firms and charities. Impact’s aim is to turn a company’s technology from...

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  • Automate more – increase customer satisfaction with IVR

    Automate more – increase customer satisfaction with IVR

    Effectual call forwarding in the form of interactive voice response (IVR) is sweet music to your customers' ears. The classic monotonous signals, while waiting for someone to answer,...

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  • Smart keypad options (IVR): 3 examples

    Smart keypad options (IVR): 3 examples

    No matter what you want to achieve with your interactive voice (IVR) system, it must be efficient and helpful to your customers. In this post, you’ll learn more about welcome messages...

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  • Buying a business phone – what applies?

    Buying a business phone – what applies?

    Do I get a VAT refund when I buy a mobile phone for the company? And is it okay to use the phone privately? We sort it out for you in this blog post!

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  • What is a softphone?

    What is a softphone?

    A softphone is a program that allows you to use your computer as a telephone. A softphone in a computer works like a regular phone. You can dial phone numbers, make outgoing calls,...

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  • This is how IVR reduces your costs

    This is how IVR reduces your costs

    An interactive voice response (IVR) is an investment leading to lower expenses in the company. Adding a personal touch to your voice response works wonders for your brand. In this post,...

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  • Amalfi Technologies becomes a Telavox reseller

    Amalfi Technologies becomes a Telavox reseller

    Telavox is proud to announce its partnership with Amalfi Technologies, based in Surrey, UK, they are cybersecurity advisors and awareness trainers, GDPR consultants, virtual DPO’s,...

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  • Intuity Communications team up with Telavox

    Intuity Communications team up with Telavox

    With steady and organic growth in the Nordic region, the award-winning Swedish IT and telecom company Telavox, teams up with UK channel partner and industry veterans Intuity...

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  • Telavox partners with ISUMO

    Telavox partners with ISUMO

    Telavox is partnering with ISUMO, a London-based technology and IT support company. ISUMO currently provides a portfolio of products delivered through strategic partners such as SSE,...

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  • Call recording for banking and finance | Telavox

    Call recording for banking and finance | Telavox

    Being able to record calls makes life a lot easier. Whether you’re in touch with a client, having an internal meeting or a job interview, it makes a world of difference. Some...

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  • The Link I Businesses Busy Solving Your WFH Challenges

    The Link I Businesses Busy Solving Your WFH Challenges

    The LINK - Swedish Chamber of Commerce for the UK

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