Telavox IT

  • Telavox acquires cloud solutions provider ALLOcloud

    Telavox acquires cloud solutions provider ALLOcloud

    The Swedish UCaaS company Telavox continues its European expansion with a new acquisition in 2021, after buying Spanish Numintec in March. Telavox has now acquired ALLOcloud, a provider...

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  • Telavox partners with 186Kloud

    Telavox partners with 186Kloud

    Telavox is proud to announce it is partnering with 186Kloud, the UK’s leading Vendor agnostic technology advisor. The new partnership with Telavox will add more firepower to 186Kloud’s...

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  • Mobile PBX for businesses – this is how it works

    Mobile PBX for businesses – this is how it works

    A mobile PBX makes it possible for you and your team to deliver to your customers at all times – regardless of where you are. In this article, we will take a closer look at how a mobile...

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  • What are IP telephony and VoIP?

    What are IP telephony and VoIP?

    IP telephony is a way to call over the internet instead of using the traditional telephone network. IP stands for Internet Protocol, the technical standard for sending information over...

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  • Call recording: Can companies record calls?

    Call recording: Can companies record calls?

    It is beneficial to most companies to record calls, and in some industries, there are even legal requirements for call recording.

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  • Telavox expands in Europe – acquires cloud-based communication provider in Spain

    Telavox expands in Europe – acquires cloud-based communication provider in Spain

    The Swedish UCaaS company, Telavox, has acquired the Spanish cloud-based communication company Numintec. It's a major milestone for Telavox's expansion in Europe that opens up two new...

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  • Telavox teams up with London-based technology partner Impact IT

    Telavox teams up with London-based technology partner Impact IT

    Telavox is proud to announce we’re partnering with Impact IT, a London-based Technology Partner for regulated firms and charities. Impact’s aim is to turn a company’s technology from...

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  • Automate more – increase customer satisfaction with IVR

    Automate more – increase customer satisfaction with IVR

    Effectual call forwarding in the form of interactive voice response (IVR) is sweet music to your customers' ears. The classic monotonous signals, while waiting for someone to answer,...

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  • Smart keypad options (IVR): 3 examples

    Smart keypad options (IVR): 3 examples

    No matter what you want to achieve with your interactive voice (IVR) system, it must be efficient and helpful to your customers. In this post, you’ll learn more about welcome messages...

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  • Buying a business phone – what applies?

    Buying a business phone – what applies?

    Do I get a VAT refund when I buy a mobile phone for the company? And is it okay to use the phone privately? We sort it out for you in this blog post!

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  • What is a softphone?

    What is a softphone?

    A softphone is a program that allows you to use your computer as a telephone. A softphone in a computer works like a regular phone. You can dial phone numbers, make outgoing calls,...

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  • This is how IVR reduces your costs

    This is how IVR reduces your costs

    An interactive voice response (IVR) is an investment leading to lower expenses in the company. Adding a personal touch to your voice response works wonders for your brand. In this post,...

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  • Amalfi Technologies becomes a Telavox reseller

    Amalfi Technologies becomes a Telavox reseller

    Telavox is proud to announce its partnership with Amalfi Technologies, based in Surrey, UK, they are cybersecurity advisors and awareness trainers, GDPR consultants, virtual DPO’s,...

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  • Intuity Communications team up with Telavox

    Intuity Communications team up with Telavox

    With steady and organic growth in the Nordic region, the award-winning Swedish IT and telecom company Telavox, teams up with UK channel partner and industry veterans Intuity...

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  • Telavox partners with ISUMO

    Telavox partners with ISUMO

    Telavox is partnering with ISUMO, a London-based technology and IT support company. ISUMO currently provides a portfolio of products delivered through strategic partners such as SSE,...

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  • CIO | What is effective change management?

    CIO | What is effective change management?

    Change management is often where the rubber hits the road for CIOs and their teams. So, how well is it practiced in the real world?

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  • 10 fun ways we're reducing our carbon footprint – and you can too

    10 fun ways we're reducing our carbon footprint – and you can too

    Green lunch lotteries, free menstrual cups and bikes instead of cars. These are some of the things we’re doing at Telavox, in our quest for a more sustainable lifestyle.

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  • 3 scenarios that show the benefits of a company phone conference

    3 scenarios that show the benefits of a company phone conference

    Although today’s technology lets us hold internet-based meetings both internally and externally, there are advantages to having a good, old-fashioned phone conference. We’ve listed...

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  • The best phone conference is from your mobile

    The best phone conference is from your mobile

    You have a phone conference in five minutes, but you’re stuck on the underground. Or you’re in a seemingly never-ending meeting, and if you don’t leave soon you’ll miss your son’s dance...

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  • The solution that gives you the company’s best phone conference

    The solution that gives you the company’s best phone conference

    The best phone conference is accessible, easy to use, and helps improve collaboration in your company. A solution that is designed to suit all types of businesses – and that is free....

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